Support

Helpdesk

To maintain a low response time to your requests, we have structured our support in two levels:

Level 1: all issues that can be solved without technical help, programming or change of data like use of the modules, password issues, browser settings etc. This is taken care of by your reseller.

Level 2: all other issues that require technical help, changes in databases or programming. This can be reported to us via your reseller.

 

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F.A.Q.

Below you can find an overview of frequently asked questions and answers.

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General terms of trade

Online payment

Pay your invoice here

 

TeamViewer quick support

Please run the following installation for DGM-SDG staff to assist on-line: http://files.dgm-sdg.com/download/teamviewerqs.exe